All items must be returned ‘as sold’ – in a resalable condition, unworn, in original sealed packaging and without any damage.
Please note: we don't do partial refunds on items.
Items must be returned within 14 days after the order date.
If a returned item fails to meet these requirements, then we reserve the right to refuse their return.
When returning an item for a refund:
- Refunds exclude the cost of shipping.
- Return shipping is to be covered by the customer.
- We reserve the option to exchange.
How to return?
Please email info@brrheato.com with your order number and we'll give you the address to return the parcel to.
